We’re proud to share that our project, Relay, won at the 2024 Annual Student Design and Technology Showcase! This achievement is incredibly meaningful to us, as it signifies that investors and the audience believe in our vision. They agree that we have correctly identified the key issues and pain points faced by parents and recognize …
Read more “Relay won the showcase! Thank you for your support!”
This week, we’re putting the final touches on the app based on user feedback. One of the biggest improvements has been making the interface clearer so it’s obvious that Relay is an app for parents to arrange transportation for their kids. For example, we’ve added a kids’ icon to parent profiles to make the purpose …
Read more “One Week to Go — Final Preparations for Relay’s Demo Day”
Further to refining the first round of test results, we continued testing some main features of the app, focusing on GPS tracking and community pages. Our goal was to identify usability challenges and gather feedback to improve user experience. This round of testing included both internal evaluations and an external test with three participants aged …
At Relay, we are dedicated to creating a seamless, family-focused ridesharing experience. As part of our iterative design process, we recently conducted our first usability test, focusing on two essential features: Creating a Request (for parents) and Posting a Ride (for drivers). This round of testing included both internal evaluations and an external test with …
Read more “Relay Usability Testing: Key Takeaways from First Round”
We’re excited to announce that filming has started on our first promotional video for Relay! Titled “With Relay, You Are Not Alone,” this video captures the struggles that busy working parents, families with multiple children, and new immigrants relying on public transit face when trying to balance hectic schedules and coordinate rides for their kids. …
Read more “A Sneak Peek at RELAY’s Promotional Video – “With Relay, You Are Not Alone””
At RELAY, we’re building more than just a carpooling app to create a platform for parents to connect and support each other in meaningful and trusted ways. Our newly designed feature is to strengthen the community by connecting parents whose children attend the same school or local activities. With RELAY, carpooling becomes not just a …
Read more “Strengthening Carpool Networks — A New Feature to Build Trusted Carpool Communities”
After weeks of in-depth research and ideation, our design team has taken a significant step forward by converting our conceptual ideas into visible screens. We’re excited to share the progress with you, showcasing how our vision is beginning to come to life. Streamlining Carpool Requests and Ride Posts Our primary focus has been crafting the …
Read more “Design Progress Update — High-Fidelity Wireframes in Action”
Based on user surveys and interviews, our team has gained a deeper understanding of our target users. This research has allowed us to develop user personas to better understand their needs, experiences, behaviours, and goals. We designed our primary persona around full-time parents who sometimes struggle with their children’s transportation when life doesn’t align with …
We understand working parents often struggle to balance demanding schedules with getting their children to school and extra-curricular activities. These daily challenges create stress, disrupt routines, and leave parents worrying about children’s transportation. That’s where RELAY comes in. RELAY is a ridesharing app designed specifically to solve these problems. It connects parents within their …
Read more “Introducing RELAY — Your Trusted Solution for Child Transportation”
Initial Concept: RideMate Vancouver, known for being one of the most expensive cities in Canada (second only to Toronto, according to the 2023 Mercer Cost of Living Survey), poses significant financial challenges for low-income residents, particularly in terms of housing and transportation. Many residents are pushed to live in distant suburbs, where daily commutes can …